What will I learn?
In a 2 to 3 hour workshop, we go from learning stance, how to adjust body language, how to think under pressure, and how to help the person who is escalated, start to slow their own reactions. When we think about de-escalation as first aid, it brings it into perspective. I've identified 5 steps that work across many of the different trainings I received in de-escalation, as a first responder, an emergency room worker, and as a 911 officer for ambulance.
I want help people both feel more confident to be out in public, and also to decrease their fear of those who are in crisis. Even to ask themselves, does this behaviour require intervention? Or am I endangering them?
Some people don't get to have their worst moments out of the public eye, or away from the workplace. Shelter is a gift. While the essentials of this are based in a hot dog vendor street environment, these techniques help in many different instances, whether it is with a co-worker, or neighbour, or family member, effective de-escalation technique will help both parties have the best outcome they can in a heated moment.
I want help people both feel more confident to be out in public, and also to decrease their fear of those who are in crisis. Even to ask themselves, does this behaviour require intervention? Or am I endangering them?
Some people don't get to have their worst moments out of the public eye, or away from the workplace. Shelter is a gift. While the essentials of this are based in a hot dog vendor street environment, these techniques help in many different instances, whether it is with a co-worker, or neighbour, or family member, effective de-escalation technique will help both parties have the best outcome they can in a heated moment.
